Frequently Asked Questions

Discover everything you need to know about your Oribe beauty experience.

When will my order ship?

Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.

What is your return policy?

We offer a 30-day return window for products in their original packaging. Please contact our support team to initiate a return or exchange for your purchase.

Are Oribe products sulfate and paraben free?

Yes, all Oribe products are formulated without parabens or sodium chloride. They are also sulfate-free, color-safe, and UV protective for maximum hair health.

Do you offer international shipping?

Currently, we ship to select international destinations. Shipping costs and delivery timelines vary depending on the destination country and local customs regulations.

Is Oribe a cruelty-free brand?

Oribe is committed to ethical beauty. We do not test our products or ingredients on animals, and we maintain a strictly cruelty-free manufacturing process.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.